Slouchonline.com/US – Customer Privacy Policy

Last updated Sept 2026

– Introduction
– Who we are and how to contact us
– How we collect your personal information
– The types of information we collect
– Ensuring your personal information is only used where lawful
– Why we collect your personal information and how we use it
– Sharing your information
– Business Administration and Legal Compliance
– How can I unsubscribe from marketing communications?
– Our use of Cookies
– Third party links and services
– Children
– How long do we keep your personal information for?
– Confidentiality and security of your personal information
– How to access your information and your other rights
– Changes to this Privacy Policy

Introduction
www.slouchonline.com (the “Site”) is a website operated by Senator International Inc. d/b/a Slouch (“we”, “us”, “our”).

We are committed to protecting your personal information. It’s your information, and we respect that. This Privacy Policy (this “Policy” or this “Privacy Policy”) gives you detailed information on when and why we collect your personal information, how we use it and how we keep it secure. This Policy also sets out your right to request, subject to applicable law and certain exceptions, that we delete, update, transfer or provide you with access to your personal information. This Policy should be read alongside our Website Terms and Conditions of Use Policy. Please also note that this Privacy Policy only applies to personal information processed by us – not information processed from your interactions with third parties and not received by us.

By accessing and/or using the Site, you signify your acceptance of this Policy. If you do not agree to this Policy and the terms and conditions hereof, you should not access or use the Site. Your continued access and/or use of the Site following the posting of modifications, amendments or changes to this Policy will be deemed your acceptance of those modifications, amendments or changes.

Who we are and how to contact us
Senator International Inc. processes your personal information. If you have any questions about this Privacy Policy or want to exercise your rights set out in this Privacy Policy, please e-mail our Data Protection Officer at [email protected].

How we collect your personal information
This Policy covers information that we collect about you through your use of the Site and through your other interactions with us. This could include purchasing online, over the phone or in person or when you sign up to receive emails from us. We also process information about how customers use our website, so that we can offer the best possible experience.

We collect information in a number of ways, examples of which are listed below:

• When you register or use slouchonline.com (the “Website” or “Site”)
• When you create an account on the Site
• When you contact Slouch by telephone or email
• When you sign up to receive marketing newsletters
• When you attend an event, or enter prize draws or competitions run by Slouch
• When completing any surveys that we send to you for research purposes (although you are under no obligation to complete these)
• When you buy products, services and gift certificates from Slouch (i.e., details of transactions you make from Slouch – whether in-store or via the Website).
• When completing any forms on the Site for transactional or other purposes
• When you buy products via the Site
• When you visit the Site: We use cookies to help make the experience of using the Site better and to personalize the service you receive from us – this means we will remember your previous visits and track the pages on the Site that you visit. For more information please see our Cookie Policy below. When you visit the Site, our web server automatically records your public internet protocol (‘IP’) address when permitted by your web browser.
• From time to time, we may also get data about you from third parties you have agreed to. This could include other parties that we have run partnerships, competitions and events with or that provide some of our services. We require that all external parties have your consent or another lawful basis before sharing any information with us.

The types of information we collect
We only collect the information that’s necessary to carry out our business and provide the particular service you’ve requested via the Site. We do not collect any kind of biometric data.

Information we obtain directly from you
Here are some examples of information we collect about you when you interact with us via the Site:

• Title, Name, and Surname
• Email address
• Date of Birth
• Contact phone number(s)
• Purchase information (including items and prices)
• Interactions with us (e.g., contacting our Customer Service, visitor logs, etc.)
• Delivery address(es)
• Billing address
• Alterations and repair requests
• Content of correspondence / messages
• Automatically populated IP address
• Information from cookies – All cookies can be edited in the cookie preference pop up which displays upon entering the Site. These can be turned on and off, but necessary cookies may be required for the website to function correctly.
• When visiting the Site, we may collect an automatically populated IP address. An IP address is a unique number which allows a computer, group of computers or another internet connected device (such as your mobile or tablet) to browse the internet. We may also record the time and date of your visit, the pages that were requested, the referring website (if provided) and your internet browser version.
• For further information about Cookies and how we use them, please read our Cookie Policy below.

Information we obtain independently from you:

• Your information may be shared with us by independent organizations such as other organizations that we have worked with. These independent organizations will only do so when there is a lawful basis to do so. You should check their Privacy Policy when you provide your information to them to understand fully how they will process and safeguard your data. These independent organizations may include:

• Third Party Organizations – We may combine information you have given to us with additional information made available from / shared with us by external sources. This will only be done where there is a lawful basis to do so.

• Social Media – Depending on your settings or the privacy policies for social media and messaging services like Facebook or GMAIL, you may give us permission to access information from those accounts or services. This may be during a ‘sign in with’ feature. All information shared with us must be agreed by you within your App/Accounts opt in preferences.

• Information updates – From time to time we may screen our database against recognized data files, such as the National Change of Address file, to help us keep our database up to date.

• Information available publicly – We may include information found in places such as state corporate registries, public records, and information that has been published in, for example, articles, newspapers, or online sources to authenticate business or trade customers/ orders.

Ensuring your personal information is only used where lawful
In order for our use of your personal information to comply with applicable data protection laws, we use your personal information only where permitted or required by law. For example, we may use your personal information where it is necessary to perform a contract with you, to comply with our legal obligations, where you have given consent, or where we have a legitimate business purpose that does not override your rights.

Where your personal information is completely anonymized, we do not require a legal basis under applicable data protection laws to use it as the information will no longer constitute personal information. However, our collection and use of such anonymized information may be subject to other applicable laws, including laws that may require your consent.

Why we collect your personal information and how we use it
We use the information we have to contact you about any information regarding processing your orders, returns or queries, allowing us to provide the services that you have requested. We may also use this to offer you a personalized experience and inform you about exclusive events or brand updates.

Examples of how we use your data
The following list of examples is non-exhaustive, and we reserve the right to use your data in other ways that are in compliance with applicable data protection laws. Examples of how we use your data include, but are not limited to:

A) To carry out our business and to provide a service or carry out a contract with you.

• Fulfilment of, and delivery of, products and services you have ordered. We may share your personal information with our delivery partners and third-party concessions.

• Process payments. We do not store any card/payment details or numbers. We use a third-party supplier to process all payments securely on our Site. These third parties will be responsible for the handling of your personal data for these purposes and their privacy policies will set out how they do this.

• Contact you with important information relating to an inquiry or purchase, or use and administration of any of our services, such as confirming your order, letting you know about returns and refunds and any information in relation to that service. We may share your information with our communication partners for this purpose.

• Transactional emails, customer service surveys and product reviews. We use this information to help us maintain a high quality customer service and to help improve the quality of customer service in the future and to monitor the quality of our products and services.

B) Where we have justifiable reason (legitimate interest), subject to your right to opt out where required by applicable law:

• Respond to customer service inquiries raised via the Site.

• Send a welcome, abandoned basket or wish list email via third party suppliers.

• Conduct postal marketing. We may share your personal information with a variety of third-party postal providers who assist us in delivering our postal marketing campaigns to you. You may opt out of postal marketing at any time by contacting our customer service team.

• Analyze customer information with other interactions customers have with Slouch in order to continually improve the products and services we offer through our showrooms, website and directly.
• For classifying our audience into groups or segments, using information regarding shopping habits and your personal or professional interests, demographics, experiences with our products and contact preferences. These segments help us to understand our customers better. We do this using Customer Relationship Management systems.

• Measure and understand how our customers respond to our services online and offline and to a variety of marketing activity so we can ensure our activity is well targeted, relevant and effective. If you do not want this information to be captured, you can remove cookie permissions on our Site and within your online browser at any time.

• Detect and reduce fraud and credit risk.

(C) Where we have your consent:

• Send you marketing updates via email about all the latest news, events and offers at Slouch. We require active opt ins to capture your marketing preferences and you can unsubscribe at any time by clicking the unsubscribe link in any email. We share your personal information with a third-party email marketing provider who assists us in delivering our email marketing campaigns to you.

• If you voluntarily provide us with health or disability information (for example, when inquiring about the suitability of a product for your specific needs), we will use that information solely to ensure that an order is relevant to your needs and that any special requirements relating to delivery and installation are acted upon. We will not use such information for any other purpose without your explicit consent.

• Use your details to show you advertising on Social Media platforms, such as Facebook and Instagram, or via other third-party advertising that may appear on other websites you use such as Google. Online advertising channels we may use are: digital display advertising, search engine marketing, paid social adverts, video on demand – these are all on third party sites or platforms. We tailor emails and online advertising to the things that we believe you are interested in; they may also be relevant to your locations and based on products you have shown interest in recently. You may opt out of targeted advertising at any time by contacting us or adjusting your preferences in your account settings as described below.

How can I unsubscribe from marketing communications?
If at any point you do not wish to hear from us there are a number of ways you can unsubscribe from our communications.

• You can click on the “unsubscribe” link in any communication that we send to you via email which will then automatically unsubscribe you from that type of communication. Each “unsubscribe” link only relates to that specific type of communication (e.g. general marketing communications, specific marketing communications or survey communications). This means that unsubscribing from general marketing communications will not automatically unsubscribe you from specific marketing or our survey communications (or vice versa). Please also note that you may continue to receive communications which are already on their way to you for a short period of time while your relevant unsubscribe request is being processed.

• Alternatively, you may contact our customer service team by email at [email protected].

Sharing your information
We use third party platforms to manage and deliver customer relationship management (CRM); email marketing campaigns; online advertising; customer analytics; fulfilment of orders; delivery; returns; refunds; IT services; payment providers. In providing the services, your personal information will, where applicable, be used by the service provider on our behalf.

We will check any third party that we use to ensure that they can provide sufficient guarantees regarding the confidentiality and security of your personal information. We will have appropriate contractual or other safeguards in place with them which provide assurances regarding the protections that they will give to your personal information and their compliance with our data security standards and applicable law.

Business Administration and Legal Compliance
In certain circumstances, we share and/or are obliged to share your personal information for business administration and legal compliance purposes with third parties outside of Senator International Inc. and its parent company, Senator International Limited.

We may use your personal information in connection with a business transition (such as a merger, acquisition by another company, or a sale of all or a portion of our assets), to enforce our legal rights and/or to protect the rights of third parties and it is in our legitimate interest to do so. It may be necessary to share your personal information with external professional advisors such as lawyers, accountants, insurers, or auditors.

We may use your personal information for legal compliance purposes and to enforce our legal rights.

Cookie Policy: Our use of cookies and similar technologies
The Site uses cookies to distinguish you from other users of the Site. This helps us to provide you with a good experience when you browse the Site and also allows us to improve the Site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
• Strictly necessary cookies. These are cookies that are required for the operation of the Site. These cookies are used by the e-commerce engine to identify the customer’s current order and shopping cart. They guarantee that the user that posted the form is the same user that received the form in their browser and indicates the user has accepted the cookie notice.
• Analytical or performance cookies. These allow us to recognize and count the number of visitors and to see how visitors move around the Site when they are using it. This helps us to improve the way the Site works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies. These are used to recognize you when you return to the Site. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Targeting cookies. These cookies record your visit to the Site, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Title/ Name	Purpose	More information
_RequestVerificationToken     cookieconsent_status   vendr-(guid) vendr-(guid)-cfo	This is an anti-forgery token (prevent CSRF attack). It guarantees that the user that posted the form is the same user that received the form in their browser.   This indicates the user has accepted the cookie notice.   These 2 cookies are used by the ecommerce engine to identify the customer’s current order and shopping cart. The (guid) aka, global unique identifier, will change when a user creates a new order. vendr-(guid) will always be present, and vendr-(guid)-cfo will be present when an order is completed but will be removed after the session ends.	Expires at the end of the session.   Expires after 1 year.   Expires after 1 year or if the server data is removed.

Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third-party cookies are likely to be analytical cookies, performance cookies, or targeting cookies.
To deactivate the use of third-party advertising cookies, you may edit your user preferences using the pop up that appears upon entering the website – slouchonline.com. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Site.
Except for essential cookies, all cookies will expire after 1 year or if the server data is removed.
Third Party Links and Services
The Site and emails may contain links to third party websites and services. Please remember that when you use a link to go from the Site to another website or you request a service from a third party, this Privacy Policy no longer applies.

• Your browsing and interaction on any other websites, or your dealings with any other third-party service provider, are subject to that website’s or third-party service provider’s own rules and policies. We do not monitor, control, or endorse the privacy practices of any third parties.

• We encourage you to become familiar with the privacy practices of every website you visit, or third-party service provider that you deal with, and to contact them if you have any questions about their respective privacy policies and practices.

• This Privacy Policy applies solely to personal information collected by us, whether through the Site, fulfillment of an order (including orders placed over the phone or in person), or third-party providers performing services on our behalf, and does not apply to these third-party websites and third-party service providers.

 

Children
Customers need to be over sixteen (16) years old to create an account with us and to sign up to receive our communications. We do not knowingly collect personal data from children under the age of sixteen (16), and we comply with the U.S. Children’s Online Privacy Protection Act (COPPA) with respect to children under the age of thirteen (13). If you are under the age of sixteen (16), please do not submit any personal data through the Site. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal data through the Site without their permission. If you have reason to believe that a child under the age of 16 has provided personal data to us through the Site, please email us at [email protected] and we will endeavor to delete that information from our databases.

How long do we keep your personal information for?
We will only retain your personal information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. Details of retention periods for different aspects of your personal information are available upon request by contacting us at [email protected]. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

Confidentiality and security of your personal information
We are committed to keeping the personal information you provide to us secure and we will take reasonable precautions to protect your personal information from loss, misuse or alteration. We do not sell your personal information for monetary consideration. For more information on how our advertising practices may be treated under certain state privacy laws, see the “Right to Opt Out of Sale, Sharing, and Targeted Advertising” section below.

We have implemented information security policies, rules and technical measures to protect the personal information that we have under our control from:

• Unauthorized access
• Improper use or disclosure
• Unauthorized modification
• Unlawful destruction or accidental loss

All of our employees and data processors (i.e. those who process your personal information on our behalf, for the purposes listed above), who have access to, and are associated with the processing of personal information, are contractually obliged to respect the confidentiality of the personal information of all users of the Site.

How to access your information and your other rights
This Site is intended for residents of the United States. Individuals in the UK and the European Economic Area, whose rights are governed by the UK and EU General Data Protection Regulation (“GDPR”), should instead use our UK website and are subject to the privacy policy set forth on our UK website at www.slouchonline.com/US Residents of certain US states may have additional or different rights, which are described in the “Information for Residents of Certain States” section below.

Information for Residents of Certain States
This section applies to residents of US states with comprehensive privacy laws (including, without limitation, those states whose laws are described below, as applicable) and supplements the rest of this Privacy Policy. In the event of a conflict, this section controls with respect to those residents.

California: The California Privacy Rights Act provides additional rights to California residents. The California Privacy Rights Act requires organizations to disclose whether certain categories of information are collected, “sold” or transferred for an organization’s “business purpose” (as those terms are defined under California law). Below is a list of the categories of information that we may collect and share. Please note that because this list is comprehensive, it may refer to types of information that we collect and share about people other than yourself.

Categories of Personal Information	Categories of Recipients
Identifiers – this may include real name, alias, postal address, unique personal identifier, tax identification number, online identifier, email address, account name, account password or other similar identifiers.	Internet service providers, affiliates or subsidiaries, business partners, data analytics providers, government entities (as needed to comply with law or prevent illegal activity), payment processors and financial institutions, operating systems and platforms, other service providers, professional services organizations (auditors and law firms) and social networks
Financial information – this may include bank account number, credit or debit card number, or other financial information.	Payment processors and financial institutions, government entities (as needed to comply with law or prevent illegal activity), professional services organizations (auditors and law firms), other service providers
Characteristics of protected classifications – this may include age, sex, race, ethnicity, physical or mental handicap, etc.	Government entities (as needed to comply with law or prevent illegal activity), professional services organizations (auditors and law firms), other service providers
Commercial information – this may include information about products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	Affiliates or subsidiaries, business partners, data analytics providers, government entities (as needed to comply with law or prevent illegal activity), payment processors and financial institutions, other service providers, professional services organizations (auditors and law firms) and social networks
Internet or other electronic network activity information – this may include browsing history, search history, and information regarding an individual’s interaction with an internet website, application, or advertisement.	Internet service providers, advertising networks, affiliates or subsidiaries, business partners, data analytics providers, government entities (as needed to comply with law or prevent illegal activity), payment processors and financial institutions, operating systems and platforms, other service providers, professional services organizations (auditors and law firms) and social networks
Geolocation data	Government entities (as needed to comply with law or prevent illegal activity), professional services organizations (auditors and law firms), other service providers

If you would like more information concerning the categories of personal information (if any) we share with third parties or affiliates for those parties to use for direct marketing, please submit a written request to us using the information in the “Contact Us” section below. We do not discriminate against California residents who exercise any of their rights described in this Policy.

Subject to certain exceptions, California residents have the right to: (i) know what personal information is collected, used, shared, or sold; (ii) delete their personal information; (iii) correct inaccurate personal information; (iv) opt out of the sale or sharing of their personal information; (v) limit the use and disclosure of sensitive personal information; and (vi) not be discriminated against for exercising their rights. To exercise any of these rights, please submit a request as described in the “Contact Us” section below. California residents may also request (i) a list of categories of personal information disclosed to third parties during the immediately preceding calendar year for those third parties’ own direct marketing purposes; and (ii) a list of the categories of third parties to whom we disclosed such information. To exercise a request, please contact us as described below and specify that you are making a “California Shine the Light” request. We may require additional information from you to allow us to verify your identity and are only required to respond to requests as frequently as required by applicable law.

Nevada: Nevada law (NRS 603A.340) requires each business to establish a designated request address where Nevada consumers may submit requests directing the business not to sell certain kinds of personal information that the business has collected or will collect about the consumer. A sale under Nevada law is the exchange of personal information for monetary consideration by the business to a third party for the third party to license or sell the personal information to other third parties. If you are a Nevada consumer and wish to submit a request relating to our compliance with Nevada law, please contact us as described below.

Other State Comprehensive Privacy Laws
This section applies to residents of the US states with comprehensive consumer privacy laws listed below and supplements the rest of this Privacy Policy. In the event of a conflict, this section controls with respect to those residents. We collect, use, and disclose the categories of personal information, for the purposes, and to the categories of recipients described elsewhere in this Policy.

Subject to certain exceptions and to the specific provisions of your state’s law, you may have the right to: (i) confirm whether we are processing your personal data and access such data; (ii) correct inaccuracies in your personal data; (iii) delete your personal data; (iv) obtain a portable copy of your personal data; and (v) opt out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects. To exercise any of these rights, please submit a request as described in the “Contact Us” section below.

These rights are provided under the following state laws, as applicable to their respective residents: the Virginia Consumer Data Protection Act; the Colorado Privacy Act; the Connecticut Data Privacy Act; the Utah Consumer Privacy Act; the Texas Data Privacy and Security Act; the Oregon Consumer Privacy Act; the Montana Consumer Data Privacy Act; the Delaware Personal Data Privacy Act; the Iowa Consumer Data Protection Act; the New Hampshire Data Privacy Act; the New Jersey Data Privacy Act; the Nebraska Data Privacy Act; the Maryland Online Data Privacy Act; the Minnesota Consumer Data Privacy Act; the Indiana Consumer Data Protection Act; the Kentucky Consumer Data Protection Act; the Rhode Island Data Transparency and Privacy Protection Act; the Tennessee Information Protection Act; and the Maine Consumer Data Privacy Act.

Certain variations apply. Iowa residents do not have a right to correct inaccuracies and their opt-out right is limited to the sale of personal data; Utah residents’ opt-out right does not extend to profiling. Oregon residents may also request a list of the specific third parties to which we have disclosed personal data, and Delaware residents may request a list of the categories of third parties to which we have disclosed personal data.

For residents of Colorado, Connecticut, Texas, Oregon, Montana, Delaware, New Hampshire, New Jersey, Nebraska, Maryland, and Minnesota, we also honor opt-out preference signals, such as the Global Privacy Control (GPC), transmitted by your browser.

We collect these categories from the sources, and use them for the purposes described elsewhere in this Policy. We retain each category only for as long as necessary for the purposes described in “How long do we keep your personal information for?” above.

Right to Appeal
If we decline to take action on a request you submit under a state privacy law, you may appeal our decision. To appeal, please contact us as described in the “Contact Us” section below and reference your original request. We will respond in writing within the period required by applicable law. If your appeal is denied, you may contact the attorney general or applicable regulator in your state to submit a complaint.

Right to Opt Out of Sale, Sharing, and Targeted Advertising
While we do not sell your personal information for monetary consideration, our use of your information for online and social media advertising may constitute a “sale” or “sharing” for cross-context behavioral advertising, or “targeted advertising,” under certain state privacy laws. You have the right to opt out of such sale, sharing, and targeted advertising. To exercise this right, please contact us as described in the “Contact Us” section below or adjust your preferences in your account settings. We also honor opt-out preference signals, such as the Global Privacy Control (GPC), transmitted by your browser.

Contact Us
To submit a privacy rights request, appeal a decision, or ask a question about this Policy or our privacy practices, you may contact our Data Protection Officer by email at [email protected] or by calling our customer service team at 419-887-5806. We may need to verify your identity before responding to a request, and you may use an authorized agent to submit a request on your behalf where permitted by law.

Changes to this Privacy Policy
We may make changes to this Privacy Policy from time to time.

To ensure that you are always aware of how we use your personal information, we will update this Privacy Policy from time to time to reflect any changes to our use of your personal information. We may also make changes as required to comply with changes in applicable law or regulatory requirements. We will notify you of any material changes to this Privacy Policy by posting a prominent notice on the Site or by sending you an email notification. We strongly advise you to review this Privacy Policy periodically at a minimum to remain informed of how we use your personal information and to keep yourself informed.

Slouch Providers & Suppliers

See here the list of providers/ suppliers we use on slouchonline.com/US

Stripe, Inc. is an Irish-American financial services and software as a service company dual-headquartered in San Francisco, United States and Dublin, Ireland. The company primarily offers payment processing software and application programming interfaces for e-commerce websites and mobile applications. Explore full third party Privacy & Terms at https://stripe.com/us/privacy and see more information on https://stripe.com/spc/licenses

PayPal Holdings, Inc. is an American multinational financial technology company operating an online payments system in the majority of countries that support online money transfers, and serves as an electronic alternative to traditional paper methods such as checks and money orders. Explore full third party detail at https://www.paypal.com/us/webapps/mpp/ua/privacy-full and see PayPal legal agreements https://www.paypal.com/us/webapps/mpp/ua/legalhub-full

The dotdigital platform is an omnichannel marketing solution for B2C, B2B, and NFP marketers. Import data, build segments and triggers, and create relevant marketing campaigns. Slouch uses this provider to analyze customer interactions in order to continually improve the products and services we offer through our website and directly. We classify our audience into groups or segments using information regarding shopping habits and your personal or professional interests, demographics, experiences with our products, and contact preferences. These segments help us to understand our customers better. We do this using Customer Relationship Management systems.

Dotdigital also allows us to send you marketing updates via email about all the latest news, events and offers at Slouch. We require active opt ins to capture your marketing preferences and you can unsubscribe at any time by clicking the unsubscribe link in any email. We share your personal information with a third-party email marketing provider who assists us in delivering our email marketing campaigns to you.
See Dotdigital Trust Center for further information on their policies and security https://dotdigital.com/trust-center/

Dotdigital has appointed a Data Protection Officer (DPO) to lead our data protection, privacy, and compliance programs. The team can be contacted at [email protected].

GDPR-specific data processing agreements and EU Model Contract Clauses are in place between dotdigital and its subsidiaries, as well as service providers processing data. A full list of these providers (and the role they play) can be found below in the Slouch Providers & Suppliers section. You can find dotdigitals Terms of Service at https://dotdigital.com/trust-center/

Slouch advertising on Social Media platforms, such as Facebook and Instagram, or via other third-party advertising may appear on other websites you use such as Google. Online advertising channels we may use are: digital display advertising, search engine marketing, paid social adverts, video on demand – these are all on third party sites or platforms. We tailor emails and online advertising to the things that we believe you are interested in, they may also be relevant to your locations and based on products you have shown interest in recently.

Please see further information on Facebook’s policies see https://www.facebook.com/policies/ads You may also find more information on the Terms of Services here https://www.facebook.com/legal/terms
Additional information on Instagram’s data policy please see here https://help.instagram.com/519522125107875 and in addition you may find further information on the terms of use here

For more guidance on Google Marketing and the terms of use and policy which surround online marketing and analytics please see https://marketingplatform.google.com/about/analytics/terms/us/
And https://support.google.com/analytics/answer/4597324?hl=en

We use third party platforms to manage and deliver customer relationship management (CRM); email marketing campaigns; online advertising; customer analytics; events; booking of appointments; fulfilment of orders; delivery; returns; refunds; IT services; payment providers. In providing the services, your personal information will, where applicable, be used by the service provider on our behalf.